1. Overview
Finastro BV ("Finastro", "we", "us") respects your privacy. This policy explains how we handle information when you interact with our products, services, and communications.
2. Information We Collect
- Contact details: such as your name and email address when you reach out to us.
- Usage insights: high-level analytics about how our digital products are accessed so we can improve performance and reliability.
- Support records: notes related to the assistance we provide when you communicate with our teams.
3. How We Use Information
- To answer inquiries, provide support, and deliver requested services.
- To maintain the security, stability, and performance of our platforms.
- To comply with applicable laws, regulations, and contractual obligations.
4. How We Share Information
We may share information with trusted service providers who help us operate our infrastructure, communications, or business operations. These providers only receive what is necessary to perform agreed services. We may also disclose information if required by law or to protect our legal rights.
5. Data Retention
We retain information for as long as needed to deliver services, meet legal obligations, resolve disputes, and enforce agreements. When data is no longer required, we securely delete or anonymise it.
6. Your Choices
You may contact us to access, update, or delete your personal information, subject to applicable law. You can also opt out of optional communications at any time.
7. International Transfers
We operate internationally. When information crosses borders, we apply safeguards consistent with data-protection requirements, including EU GDPR principles.
8. Security
We implement administrative, technical, and physical safeguards designed to protect information. Despite our efforts, no system can be completely secure, so we encourage you to take appropriate precautions when sharing data.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes take effect when posted. If updates materially affect your rights, we will provide additional notice.
10. Contact Us
Questions about privacy? Email info@finastro.site, call +31624992833, or write to Finastro BV, Pauwenkamp 70, 3607GE Maarssen, The Netherlands.