1. Scope and Controller
Finastro BV is the controller for the information described in this policy when you use finastro.site, contact us directly, or interact with Finastro-operated studio services.
Some Finastro products publish their own app-specific privacy pages. Where a product-specific policy addresses the same subject in more detail, that product-specific policy should be read together with this studio-wide policy.
2. Information We Collect
We may collect contact details you provide directly, such as your name, email address, company details, and the contents of messages sent through email or other support channels.
We may also collect technical and usage information such as browser type, approximate location from IP address, device information, referrer data, and limited analytics needed to understand reliability, performance, and product usage patterns.
3. How We Use Information
We use information to respond to inquiries, provide support, operate and improve our websites and products, prevent abuse, monitor service health, and comply with legal obligations.
Where we run consumer products, we may also use operational data to maintain rankings, save progress, troubleshoot bugs, measure engagement, and improve product quality.
4. Cookies, Storage, and Analytics
Finastro websites and apps may use cookies, local storage, and similar technologies to remember preferences, support sign-in or gameplay state, measure usage, and keep services functioning correctly.
Where advertising or analytics partners are used, they may process identifiers, device data, IP address information, and browsing context in accordance with their own policies and applicable law.
5. Product-Specific Data Handling
Finastro operates multiple products, including Who Said It? and Mate In 2. Those products may handle progress, gameplay, bookmarks, rankings, or advertising data in ways described in their own legal pages.
For product-level details, see /whosaidit/privacy and /matein2/privacy.
6. Sharing and Service Providers
We may share information with hosting providers, infrastructure vendors, analytics providers, support tools, advertising partners, and other service providers that help us operate our business and products.
We may also disclose information where required by law, to protect our rights, investigate abuse, enforce agreements, or protect users, partners, and the public.
7. Retention
We keep information only for as long as reasonably necessary to provide services, preserve legitimate business records, maintain product history where relevant, meet legal obligations, resolve disputes, and enforce agreements.
8. International Transfers
Finastro may use infrastructure and service providers located in multiple countries. Where personal information is transferred internationally, we apply safeguards appropriate to the nature of the data and the applicable legal requirements.
9. Your Rights and Choices
Depending on your jurisdiction, you may have rights to access, correct, delete, restrict, object to, or export certain personal information. You may also be able to clear local browser or device storage to remove on-device product data.
To make a privacy request, contact us using the details below.
10. Security
We use reasonable administrative, technical, and organisational safeguards to protect information. No system is completely secure, so we cannot guarantee absolute security.
11. Children's Privacy
Finastro services are not intended to collect personal information from children in violation of applicable law. Where a product is accessible to younger audiences, we still expect any data handling to remain limited and appropriate to the service.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above reflects the current published version.